2009 Pierce Velocity Recalls

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NHTSA Campaign Number: 14V660000
Manufacturer: PIERCE MANUFACTURING
Manufacturer Campaign Number: 74B257
Manufactured Begin Date: November 11th, 2009
Manufactured End Date: April 23rd, 2013
Date of Owner Notification: November 5th, 2014

Defect Summary:
Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.

Consequence Summary:
If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.

Corrective Summary:
Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.

Recall Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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NHTSA Campaign Number: 13V518000
Manufacturer: PIERCE MANUFACTURING
Manufacturer Campaign Number: 74B244
Manufactured Begin Date: July 15th, 2009
Manufactured End Date: April 29th, 2013
Date of Owner Notification: December 30th, 2013

Defect Summary:
Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.

Consequence Summary:
The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.

Corrective Summary:
Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.

Recall Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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NHTSA Campaign Number: 13V518000
Manufacturer: PIERCE MANUFACTURING
Manufacturer Campaign Number: 74B244
Manufactured Begin Date: July 15th, 2009
Manufactured End Date: April 29th, 2013
Date of Owner Notification: December 30th, 2013

Defect Summary:
Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.

Consequence Summary:
The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.

Corrective Summary:
Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.

Recall Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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NHTSA Campaign Number: 13V214000
Manufacturer: PIERCE MANUFACTURING
Manufacturer Campaign Number: 74B242
Manufactured Begin Date: June 6th, 2007
Manufactured End Date: May 17th, 2013
Date of Owner Notification: June 28th, 2013

Defect Summary:
Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 206, "Door Locks and Door Retention Components."

Consequence Summary:
In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury.

Corrective Summary:
Pierce will notify owners, and dealers will replace the door handle spring with a stiffer one, free of charge. Owners may contact Pierce at 1-920-832-3000. The recall began on June 28, 2013. Pierce's recall number is 74B242.

Recall Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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NHTSA Campaign Number: 13V062000
Manufacturer: PIERCE MANUFACTURING
Manufacturer Campaign Number: 74B237
Manufactured Begin Date: June 6th, 2007
Manufactured End Date: October 30th, 2010
Date of Owner Notification: May 1st, 2013

Defect Summary:
Pierce is recalling certain model year 2007-2010 Velocity and Impel fire trucks manufactured from June 6, 2007, through October 30, 2010. The springs inside the inner door handles may allow the door to open inadvertently.

Consequence Summary:
If the door inadvertently opens while the vehicle is in motion, the occupants may fall out and suffer personal injury.

Corrective Summary:
Pierce will notify owners, and dealers will replace the inner door handles, free of charge. The recall began during May 2013. Owners may contact Pierce at 1-920-832-3000.

Recall Notes:
Pierce's campaign recall number is 74B237.Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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NHTSA Campaign Number: 11V527000
Manufacturer: PIERCE MANUFACTURING
Manufacturer Campaign Number: 74B226
Manufactured Begin Date: December 19th, 2007
Manufactured End Date: October 7th, 2011
Date of Owner Notification: December 16th, 2011

Defect Summary:
PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2007-2011 ARROW XTAND VELOCITY, MODEL YEAR 2008-2011 CUSTOM CONTENDER, IMPEL, QUANTUM AND MODEL YEAR 2009-2011 SABER EMERGENCY TRUCKS, EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM DECEMBER 19, 2007, THROUGH OCTOBER 7, 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.

Consequence Summary:
IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

Corrective Summary:
PIERCE IS WORKING WITH MERITOR WABCO AND WILL REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT MERITOR WABCO AT 1-248-435-8001 OR PIERCE AT 1-920-832-3000.

Recall Notes:
THE NHTSA NUMBER ASSIGNED TO THE MERITOR WABCO'S RECALL IS 11E-039.PIERCE'S SAFETY RECALL NUMBER IS 74B226.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

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NHTSA Campaign Number: 11V230000
Manufacturer: PIERCE MANUFACTURING
Manufacturer Campaign Number: 74B213
Manufactured Begin Date: June 30th, 2009
Manufactured End Date: March 15th, 2011
Date of Owner Notification: April 15th, 2011

Defect Summary:
PIERCE IS RECALLING CERTAIN MODEL YEAR 2009-2011 ARROW XT AND VELOCITY FIRE APPARATUS MANUFACTURED FROM JUNE 30, 2009, THROUGH MARCH 15, 2011. THE FRONT AXLE OF THESE VEHICLES WERE BUILT WITH MICHELIN 365/70R22.5 XZA TIRES INSTALLED ON 12.25 INCH WIDE WHEELS. THESE TIRES REQUIRE 10.5 INCH WIDE WHEELS. THEREFORE, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."

Consequence Summary:
THE WIDER 12.25 INCH WHEEL MAY CAUSE THE TIRE BEAD TO SEPARATE FROM THE RIM. THIS TIRE BEAD SEPARATION CAN CAUSE A TIRE FAILURE THAT MAY CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING.

Corrective Summary:
DEALERS WILL INSTALL NEW 10.5 INCH WIDE WHEELS AND NEW MICHELIN 365/70R22.5 ZXA TIRES ON THE FRONT AXLE OF THE FIRE APPARATUS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 15, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.

Recall Notes:
PIERCE'S RECALL CAMPAIGN NUMBER IS 74B213.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

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NHTSA Campaign Number: 10V317000
Manufacturer: PIERCE MANUFACTURING
Manufacturer Campaign Number: 39-0139830
Date of Owner Notification: July 1st, 2010

Defect Summary:
PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, ENFORCER, IMPEL, QUANTUM, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM OCTOBER 11, 2006 THROUGH JUNE 16, 2010 AND EQUIPPED WITH MERITOR WABCO EX225 REAR DISC BRAKES AND ONSPOT AUTOMATIC TIRE CHAINS. THE MERITOR WABCO EX225 REAR DISC BRAKE CALIPER MAY INTERFERE WITH THE ONSPOT AUTOMATIC TIRE CHAIN BRACKETS. THIS INTERFERENCE MAY RESTRICT THE CALIPER FROM FULL MOVEMENT.

Consequence Summary:
IF THIS INTERFERENCE OCCURS, BRAKING PERFORMANCE MAY BE REDUCED WITHOUT WARNING AND A CRASH MAY OCCUR.

Corrective Summary:
DEALERS WILL INSTALL NEW AUTOMATIC TIRE CHAIN BRACKETS. THE NEW BRACKETS PROVIDE ADDITIONAL CLEARANCE FOR THE FULL ACTUATION OF THE DISC BRAKE CALIPERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN IN JULY 2010. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.

Recall Notes:
PIERCE SAFETY RECALL NO. 39-0139830. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

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NHTSA Campaign Number: 10V300000
Manufacturer: PIERCE MANUFACTURING
Manufacturer Campaign Number: 39-0139830
Manufactured Begin Date: February 20th, 2003
Manufactured End Date: March 27th, 2009
Date of Owner Notification: October 4th, 2010

Defect Summary:
PIERCE IS RECALLING CERTAIN MODEL YEAR 2003 THROUGH 2009 CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, LANCE SABER, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM FEBRUARY 20, 2003, THROUGH MARCH 27, 2009. THESE TRUCKS MAY BE EQUIPPED WITH DROP-DOWN FIRE HOSE TRAYS MOUNTED UNDER THE FRONT BUMPER. THE HOSE TRAY LATCH MAY ACCIDENTALLY OPEN WHILE THE VEHICLE IS IN MOTION.

Consequence Summary:
IF THIS OCCURS THE FIRE HOSE MAY DROP TO THE ROADWAY WITHOUT WARNING. POTENTIAL INJURY TO PEOPLE AND PROPERTY MAY OCCUR. THE SUDDEN HOSE DEPLOYMENT MAY ALSO DISTRACT DRIVERS TRYING TO AVOID THE HOSE AND A CRASH MAY OCCUR.

Corrective Summary:
A NEW AND IMPROVED LATCH DESIGN HAS BEEN DEVELOPED AND A NEW HOSE BOX INCORPORATING THE NEW LATCH WILL BE INSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. OWNER MAY CONTACT PIERCE AT 1-920-832-3000.

Recall Notes:
PIERCE SAFETY RECALL NO. 39-0139830.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

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NHTSA Campaign Number: 10V269000
Manufacturer: PIERCE MANUFACTURING
Manufacturer Campaign Number: 39-0139830
Manufactured Begin Date: August 11th, 2009
Manufactured End Date: May 20th, 2010
Date of Owner Notification: June 30th, 2010

Defect Summary:
PIERCE IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2010 ARROW XT, QUANTUM, AND VELOCITY EMERGENCY VEHICLES MANUFACTURED FROM AUGUST 11, 2009, THROUGH MAY 20, 2010. THE REAR BRAKE SLACK ADJUSTERS MAY INTERFERE WITH THE AUTOMATIC TIRE CHAIN BRACKETS. THE INTERFERENCE OCCURS AT NEAR FULL STROKE OF THE SLACK ADJUSTERS. DUE TO THE VARYING AUTOMATIC SLACK ADJUSTER MOVEMENT, THE SLACK ADJUSTER MAY CONTACT THE TIRE CHAIN BRACKET.

Consequence Summary:
IF THIS INTERFERENCE OCCURS, THE BRAKE CAPABILITY MAY BE COMPROMISED AND A CRASH MAY OCCUR WITHOUT WARNING.

Corrective Summary:
DEALERS WILL INSTALL A NEW AUTOMATIC TIRE CHAIN BRACKET FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNER MAY CONTACT PIERCE AT 1-920-832-3000.

Recall Notes:
PIERCE'S SAFETY RECALL NO. 39-0139830.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

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NHTSA Campaign Number: 10V195000
Manufacturer: PIERCE MANUFACTURING
Manufacturer Campaign Number: 39-0139830
Manufactured Begin Date: December 20th, 2006
Manufactured End Date: February 1st, 2010
Date of Owner Notification: May 28th, 2010

Defect Summary:
PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, LANCE, QUANTUM, AND VELOCITY EMERGENCY VEHICLES MANUFACTURED FROM DECEMBER 20, 2006, THROUGH FEBRUARY 1, 2010, EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES. THE ENGINE MAY SHUT DOWN UNEXPECTEDLY WHEN A DIESEL PARTICULATE FILTER OVER TEMPERATURE CONDITION IS DETECTED.

Consequence Summary:
UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.

Corrective Summary:
OWNERS WILL BE NOTIFIED BY DETROIT DIESEL AND DETROIT DIESEL WILL REPAIR THE VEHICLES FREE OF CHARGE BY REPROGRAMMING THE ENGINE CONTROL LOGIC TO ILLUMINATE A MALFUNCTION INDICATOR LIGHT WITHOUT REQUESTING ENGINE SHUTDOWN. PLEASE SEE DAIMLER TRUCKS' DEFECT REPORT 10E-005. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712 OR PIERCE AT 1-920-832-3000.

Recall Notes:
PIERCE'S RECALL CAMPAIGN NUMBER IS 39-0139830.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

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NHTSA Campaign Number: 09V389000
Manufacturer: PIERCE MANUFACTURING
Manufacturer Campaign Number: 39-0139830
Manufactured Begin Date: April 1st, 2008
Manufactured End Date: September 30th, 2009
Date of Owner Notification: September 4th, 2009

Defect Summary:
PIERCE IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 FIRE TRUCKS MANUFACTURED BETWEEN APRIL 1, 2008 AND SEPTEMBER 30, 2009, EQUIPPED WITH CUMMINS ISB CM2150, ISC CM2150, ISL CM2150, ISM CM876, AND ISX CM871 MODEL DIESEL ENGINES. THE VEHICLES MAY BE DESIGNED WITH A HARD WIRED, DASH-MOUNTED SWITCH THAT ENABLES THE VEHICLE OPERATOR TO INHIBIT AFTERTREATMENT DIESEL PARTICULATE FILTER REGENERATION IN ENVIRONMENTS WHERE THE OPERATOR BELIEVES IT MAY BE UNSAFE FOR ELEVATED EXHAUST TEMPERATURES. DUE TO AN ISSUE WITH THE LOGIC IN THE ECM SOFTWARE IN THESE ENGINES, THE SWITCH MAY NOT FUNCTION CORRECTLY, LEADING THE OPERATOR TO BELIEVE THAT THE SWITCH IS IN "INHIBIT" MODE WHEN IT IS NOT.

Consequence Summary:
THIS CONDITION WILL PERMIT HOT EXHAUST GASES TO EXIT THE VEHICLE TAILPIPE, INCREASING THE RISK OF MELTING OR BURNING OF NEARBY SURFACES, OR A FIRE.

Corrective Summary:
PIERCE IS WORKING WITH CUMMINS TO REPAIR THE ENGINES. CUMMINS IS CONDUCTING THIS CAMPAIGN AND WILL PROVIDE THE REMEDY FREE OF CHARGE. PLEASE SEE CUMMINS RECALL CAMPAIGN 09E-046. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2009. OWNERS MAY CONTACT CUMMINS AT 1-800-DIESELS (1-800-343-7357) OR PIERCE AT 1-920-832-3000.

Recall Notes:
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

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NHTSA Campaign Number: 09V341000
Manufacturer: PIERCE MANUFACTURING
Manufacturer Campaign Number: 39-0139830
Manufactured Begin Date: December 5th, 2007
Manufactured End Date: July 15th, 2009
Date of Owner Notification: August 31st, 2009

Defect Summary:
PIERCE IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 FIRE TRUCKS EQUIPPED WITH SIDE-ROLL PROTECTION SYSTEMS. THE SENSOR DESIGNED TO DETECT VEHICLE ROLL CAN MALFUNCTION RESULTING IN AN INADVERTENT DEPLOYMENT OF THE PROTECTION SYSTEM.

Consequence Summary:
INADVERTENT DEPLOYMENT OF THE SIDE-ROLL PROTECTION SYSTEM COULD RESULT IN A VEHICLE CRASH OR INJURY TO AN OUT OF POSITION OCCUPANT.

Corrective Summary:
PIERCE WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 31, 2009. OWNERS MAY CONTACT PIERCE TOLL-FREE AT 1-888-974-3723.

Recall Notes:
PIERCE'S RECALL CAMPAIGN NUMBER 39-0139830.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

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NHTSA Campaign Number: 09V203000
Manufacturer: PIERCE MANUFACTURING
Manufacturer Campaign Number: 39-0139830
Manufactured Begin Date: January 1st, 2008
Manufactured End Date: May 31st, 2009
Date of Owner Notification: July 2nd, 2009

Defect Summary:
PIERCE IS RECALLING 185 MODEL YEAR 2008 AND 2009 CUSTOM FIRE TRUCKS MANUFACTURED BETWEEN JANUARY 1, 2008 AND MAY 31, 2009, EQUIPPED WITH MERITOR WABCO STEERING ANGLE SENSORS (SAS). INTERNAL FRICTION CAN DEVELOP BETWEEN THE SENSOR GEARS AND THE SENSOR HOUSING AS A RESULT OF EXTERNAL FORCES EXPERIENCED ON THE VEHICLE INCLUDING VIBRATION. IF DEVELOPED FRICTION IS GREAT ENOUGH, THE DRIVING TAB OF THE SAS CAN SHEAR AS THE DRIVER TURNS THE STEERING WHEEL.

Consequence Summary:
WITH A BROKEN SAS DRIVING TAB, THE ELECTRONIC STABILITY CONTROL (ESC) WILL NOT FUNCTION PROPERLY, WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.

Corrective Summary:
PIERCE WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 2, 2009. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.

Recall Notes:
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .