2002 Coachmen Captiva Recalls

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NHTSA Campaign Number: 03V373000
Manufacturer: COACHMEN RV COMPANY, LLC
Manufactured Begin Date: May 1st, 2000
Manufactured End Date: December 11th, 2002

Defect Summary:
ON CERTAIN MOTOR HOMES, TRAVEL TRAILERS, AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence Summary:
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Corrective Summary:
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-219-825-5821.

Recall Notes:
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

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NHTSA Campaign Number: 02V009000
Manufacturer: COACHMEN RV COMPANY, LLC
Manufactured Begin Date: August 8th, 2001
Manufactured End Date: December 6th, 2001
Date of Owner Notification: January 21st, 2002

Defect Summary:
ON SOME TRAVEL TRAILERS EQUIPPED WITH OPTIONAL UNDERSLUNG SPARE TIRE CARRIERS, THE LOCKING PIN FOR THE SPARE TIRE CARRIER MAY NOT HAVE BEEN INSTALLED.

Consequence Summary:
IF THE RELEASE BOLT THAT SECURES THE SPARE TIRE CARRIER TO THE FRAME AT THE DROP DOWN END OF THE CARRIER WERE TO BECOME LOOSE AND FALL OFF, A PORTION OF THE CARRIER ASSEMBLY ITSELF COULD DETACH AND FALL OFF IF THERE IS NO LOCKING PIN. IF THE SPARE TIRE CARRIER WERE TO SEPARATE FROM THE UNIT DURING TRAVEL, THERE IS THE POTENTIAL FOR A CRASH.

Corrective Summary:
DEALERS WILL INSTALL AN IMPROVED CARRIER RELEASE BOLT AND LOCKING PIN. OWNER NOTIFICATION BEGAN JANUARY 21, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COACHMEN AT 1-800-453-6064.

Recall Notes:
ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).