FedEx Supply Chain Recalls Cellphone Batteries That Could Lead to Fire and Burn Hazards (Recall Alert)

Batteries in refurbished cellphones

Date of Recall

2017-08-16

CPSC Release Number

17-762

Manufactured In

Unknown

Units

About 10,200 batteries

Distributor

FedEx Supply Chain Logistics & Electronics, Inc., of Cranberry Township, Pa.

Sold By

The refurbished cellphones were distributed by FedEx Supply Chain and provided as replacement phones only through AT&T's Insurance program between December 2016 and April 2017.

Problem/Hazard

The cellphone battery can overheat, posing fire and burn hazards.

Injuries/Incidents

FedEx Supply Chain has received one report of a counterfeit battery overheating. There have been no reports of injuries or property damage.  

Description

This recall involves batteries placed into refurbished AT&T Samsung Galaxy Note 4 cellphones by FedEx Supply Chain and distributed as replacement phones through AT&T's Insurance program only. FedEx and Samsung have determined that some of the recalled batteries are counterfeit and show anomalies that can lead the batteries to overheat. The batteries are non-OEM, which means they were not supplied as original equipment by the phone's manufacturer, Samsung.

Remedy

Replace

Consumer Contact

FedEx Supply Chain at 800-338-0163 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.exchangemybattery.com for more information.

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