Telephone Line-Sharing Devices Recalled by OnQ Technologies

"OnQ" Telephone Line-Sharing Devices

Date of Recall

2003-09-10

CPSC Release Number

03-181

Manufactured In

United States.

Company Phone Number

(800) 321-2343

Units

3,000

Manufacturer

OnQ Technologies, of Middletown, Pa.

Sold By

Distributors of electrical devices and sold by professional installers nationwide and in Canada between November 2002 and June 2003 for about $80.

Problem/Hazard

A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.

Injuries/Incidents

None reported.

Description

The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.

Remedy

Consumers should contact OnQ to receive free replacement of the telephone line-sharing device.

Consumer Contact

Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's Web site at www.onqtech.com.

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