SecureAlert Recall of Safety and Security Phones

GPS2000 MobilePAL+GPS Safety and Security Phones

Date of Recall

2003-11-18

CPSC Release Number

04-513

Manufactured In

Japan.

Units

1,000

Distributor

SecureAlert Inc., of Salt Lake City, Utah

Sold By

SecureAlert and private security dealers nationwide from May 2003 through July 2003.

Problem/Hazard

Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.

Injuries/Incidents

SecureAlert has received 10 reports of batteries being exhausted as a result of this problem. No injuries have been reported.

Description

This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and 08813447, which can be found on a label in the battery compartment. They are white phones with a red "call" button and a gray "test" button that notifies an emergency call center and can track callers using the Global Positioning System (GPS). "MobilePal+GPS" is written on the front of the phones.

Remedy

Call SecureAlert toll-free at (800) 584-4176 between 8 a.m. and 4 p.m. Monday through Friday (MT) to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.

Associated Images

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