Hewlett-Packard Co. Recalls Fax Machines Due to Fire Hazard

HP Fax 1010 and 1010xi Machines

Date of Recall
2008-06-27

CPSC Release Number
08-313

Manufactured In
China

Company Phone Number
(888) 654-9296

Units
About 367,000 units (an additional 84,000 units sold outside of the U.S.)

Importer
Hewlett-Packard Co., of Palo Alto, Calif.

Sold By
Electronic, computer and camera stores nationwide, as well as Web retailers from November 2002 through December 2004 for between $130 and $150.

Problem/Hazard
An internal electrical component failure can cause overheating of the product posing a risk of burn or fire.

Injuries/Incidents
Hewlett-Packard has received three reports of overheating including two in the U.S. resulting in minor property damage. No injuries have been reported.

Description
This recall involves the HP Fax 1010 and HP Fax 1010xi models manufactured from November 2002 through September 2004. The HP logo and the model name and number are printed on the front of the fax machine.

Remedy
Consumers should immediately disconnect the recalled fax machine from the electrical power source and contact HP to receive a rebate.

Consumer Contact
For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit HP’s Web site at www.hp.com/go/fax1010recall

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