Acer Recalls Notebook Computers Due to Burn Hazard

Certain Acer Aspire-series Notebook Computers

Date of Recall

2010-01-07

CPSC Release Number

10-103

Manufactured In

China

Company Phone Number

(866) 695-2237

Units

About 22,000

Manufacturer

Acer America Corporation, of San Jose, Calif.

Sold By

ABS Computer Technologies, D&H Distributing, Fry’s Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation and other retailers nationwide and Amazon.com from June 2009 through October 2009 for between $650 and $1,150.

Problem/Hazard

An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.

Injuries/Incidents

Acer has received three reports of computers short circuiting, resulting in slight melting of the external casing. No incidents occurred in the United States. No injuries have been reported.

Description

The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.

Remedy

Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.

Consumer Contact

For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit the firm’s Web site at www.acer.com